Great article about project management. I particularly liked the bit about striking a balance between the science (what you should do) and art (what you need to do) of project management. Meri Williams nails very concisely and eloquently a lot of the things I’ve never manged to express.
Another favourite bit:
If you’ve ever tried to just send a site live and then held out your hand for the check, you’ll have experienced what I term the “undead stakeholder” phenomenon: people who had a stake in the project returning again and again with more requests or improvements or even just support queries.
I’ve used the term ‘Zombie Projects’ to describe the same thing.
Essential reading for anyone who manages web projects in any way shape or form.