Above you can see the promise made by Virgin Media on their website. Below you can read about my experience and how it differs from the above. I know Virgin Media is new, and I know it’s bound to have teething problems. But there’s only so far that excuse can stretch…
One of the things I really didn’t want to do with this blog was turn it into my own personal soap box for airing vendettas about bad experiences. But I’m going to have to make an exception this time.
However, I am going to keep my bitching ‘off the front page’. If you want to read more about why Virgin Media have really shot themselves in the foot with claims regarding any level of customer service you’ll have to click to read more…