I just got a nice mail from the people I mentioned (or rather didn’t mention) below. It went a bit like this:
With head hung suitably ashamed, a very valid response to my earlier request – you’re right, blogger relations is certainly an area in need of vast improvement and I think the education starts here. So many thanks.
We’ve done a couple of mails back and forth and we’re now best friends.
See the internet is great isn’t it? You can have like conversations and feedback and stuff. In real time.