After posting about Ziki a couple of days ago I got this email (Severine, I hope you don’t mind me posting this):
I’m Severine from Ziki. Just wanted to thank you for signing up!
Thanks also for your post about Ziki :-) I didn’t know your blog and went through a few of your posts and must say found it interesting and enjoyed the read!
Feel free to contact me if you have any questions, I’ll be more than happy to help. And don’t hesitate to send me some feedback, let me know what you like or don’t like as well as what you expect from the service!
Even if it is a cut ‘n’ paste job I just thought this was a really nice touch. I know the volumes that they’re dealing with at the moment are small (1500 members or so). But this kind of personal attention really makes me warm to them. It’s always nice when the people behind a website stick their heads out from over their digital wall.